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JoshAdministrator
Second Banana


Reged: 06/10/03
Posts: 1185
Loc: United States
Re: Subscription cancelled [Re: monkeyra]
      #2897 - 11/03/04 10:51 AM

But you got an email from Paypal?
Check your IPN log and verify that the cancellation was initiated by PayPal, then
ask them the reason it was cancelled.

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Josh
www.ThreadsDev.com
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monkeyra
newbie


Reged: 02/10/04
Posts: 33
Re: Subscription cancelled [Re: Josh]
      #2909 - 11/04/04 02:26 PM

where would i find this log?

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JoshAdministrator
Second Banana


Reged: 06/10/03
Posts: 1185
Loc: United States
Re: Subscription cancelled [Re: monkeyra]
      #2910 - 11/04/04 08:15 PM

Admin Area -> View MPP Log File

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Josh
www.ThreadsDev.com
www.VertexHost.com


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monkeyra
newbie


Reged: 02/10/04
Posts: 33
Re: Subscription cancelled [Re: Josh]
      #2911 - 11/04/04 11:34 PM

ok, this is intresting.
looking in there, there isn't a record of any of the cancellations i've been getting.
All i've got are the members i've manually added.


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JoshAdministrator
Second Banana


Reged: 06/10/03
Posts: 1185
Loc: United States
Re: Subscription cancelled [Re: monkeyra]
      #2912 - 11/05/04 07:32 AM

Check your configuration file.... maybe it's not on for IPNs?

Admin Area -> Edit Configuration File

Look for "Should we log all incoming payment notifications to the admin log? "

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Josh
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monkeyra
newbie


Reged: 02/10/04
Posts: 33
Re: Subscription cancelled [Re: Josh]
      #2914 - 11/05/04 10:44 AM

Ok, just took a look, when i go to select that drop down box all i get is a blank box, i cannot select yes or no as there is no option.

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JustDave
That 70's Guy


Reged: 06/15/03
Posts: 817
Re: Subscription cancelled [Re: monkeyra]
      #3125 - 08/08/05 11:55 AM

Testing threaded mode...

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~Dave
ChattersOnline.com


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RatherNotRegistr
stranger


Reged: 08/16/04
Posts: 5
Re: Subscription cancelled [Re: geoffro]
      #3134 - 09/22/05 01:18 PM

* Did anyone ever figure this out? It's been an off-and-on problem on my forum very similar to as described here.
* I've written to the members for whom I get cancelled notes, and some did cancel, but some didn't.
* My MPP log has a few listings that are obviously user cancels, but there are some "invalid" listings like this:
Quote:

Date IPN STATUS txn_type subscr_id last_name item_name mc_currency verify_sign payer_status payer_email first_name receiver_email payer_id invoice item_number custom charset notify_version
09/22/05 04:19 AM UNKNOWN subscr_eot S-1W255829AL292151P White ArcAngel\'s Club (xxx) USD ATuikRg0zwWfo-jwE2mltG9DSBQAAflIzpMv2QkbHfOInfimrqR5M67x verified Nxxx@xxx.com Mxxx xxx@xxx.com MDRAL3RABKE6L 1032 6 2022c482277c3fc9fcfebba52d2609e3 windows-1252 1.9

Date IPN STATUS txn_type subscr_id last_name mc_currency item_name amount3 recurring verify_sign payer_status payer_email first_name receiver_email payer_id invoice reattempt item_number subscr_date custom charset notify_version period3 mc_amount3
09/22/05 04:19 AM INVALID subscr_cancel S-1W255829AL292151P White USD ArcAngel\'s Club (xxx) 100.00 1 AmTNW9hrrfDiENP0YoTP58eLNi-wA4FLa46vjM799T7smYJ9VVw04jVy verified Nxxx@xxx.com Mxxx xxx@xxx.com MDRAL3RABKE6L 1032 1 6 04:19:18 Sep 22, 2005 PDT 2022c482277c3fc9fcfebba52d2609e3 windows-1252 1.9 1 Y 100.00




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